Frequently Asked Questions

Squeaks and grinding usually mean dry rollers, loose hinges, or an unbalanced spring. Lubricate moving parts with a silicone spray; if noise persists, have a technician check alignment and spring tension.

A well balanced door is the most important factor in how well an opener will work. Higher voltage or horsepower may be needed for very heavy commercial doors. A tech can help determine what your best option is based on weight, overhead clearance, and lift type.

Use an approved garage door lubricant designed specifically for garage door systems. Apply once per year. Do not lubricate the tracks, and avoid thick lubricants such as automotive grease or white lithium. Approved garage door lubricants are available for purchase through our team.

Often yes—if the door model is still made and the frame isn’t bent. Paint fade can make the new garage-door panel look slightly different from the rest.

Yes. We install several insulated garage-door lines, from basic polystyrene to higher-R polyurethane cores. Insulation reduces drafts, street noise, and temperature swings in attached garages.

An annual or bi-annual garage door tune up that includes lubrication, hardware checks, spring balance, and sensor testing helps keep most doors reliable. Doors with higher usage may benefit from more frequent inspections.

Garage door spring lifespan depends on usage and conditions such as climate and overall wear. Most springs last between five and ten years, though heavier use can shorten that timeframe to as little as three years. Usage frequency and door weight both play a role in how long springs perform reliably.

Garage doors are complex moving pieces of equipment and can be very dangerous without the correct tools and experience. While some small repairs can be done yourself, it is always best to have a professional work on your door to avoid serious or life-threatening injury.

Yes. We install both Genie and Liftmaster products, and service many other brands.

Yes we will. Sometimes an install job can be complicated, we are here to help.

Availability of replacement parts can vary. In certain cases, replacement may be more cost-effective than repair. A member of our team can walk you through the options and help you decide what makes the most sense.

While we don’t provide free estimates on repair, we do provide free estimates for new door and opener installations.

Lead times can vary greatly depending on the type of product, and even the time of year. Our sales team can give you a general timeline based on our product manufacturers lead times.